Shipping Policy
Last Updated: July 2026
At ORVIKA, we are committed to delivering your favorite fashion products safely and efficiently. This Shipping Policy explains our order processing timelines, shipping methods, delivery estimates, and other important information related to your orders.
1. Delivery Coverage
ORVIKA currently delivers across India. Delivery availability may vary for certain remote or restricted locations. If your address is not serviceable, our team will notify you and process a suitable resolution.
2. Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed. ORVIKA may offer free shipping promotions from time to time, subject to specific terms and conditions.
4. Estimated Delivery Timeline
- Metro Cities: 3–7 business days
- Non-Metro Cities: 5–10 business days
- Remote Areas: 7–14 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances beyond our control.
5. Order Tracking
Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp (where applicable). You can use these details to monitor your shipment's progress.
6. Delivery Delays
While we strive to deliver all orders on time, delays may occur due to factors such as adverse weather, transportation disruptions, public holidays, natural disasters, strikes, or incorrect delivery information provided by the customer.
7. Failed Delivery Attempts
If delivery fails because of an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping or re-delivery charges may apply.
8. Damaged Shipments
If your package appears damaged, tampered with, or opened at the time of delivery, please refuse the shipment whenever possible and contact our customer support team immediately with photographs for assistance.
9. International Shipping
International shipping may be available for selected countries. Customs duties, import taxes, and any additional charges imposed by the destination country shall be the responsibility of the customer.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. ORVIKA shall not be responsible for delays or delivery failures resulting from incorrect or incomplete address information.
11. Contact Us
For any questions regarding shipping, delivery timelines, tracking, or shipment-related concerns, please contact our customer support team through the contact information provided on the ORVIKA platform.